Otis Sportsman’s 35″x17″ Gun Cleaning Mat

The AT3 Tactical store has a 90 day no-hassle return policy for products in good condition. You can view the full details of our return policy here.

If you encounter an issue or defect with a product after 90 days of your purchase, you can refer to the manufacturer for a warranty claim. Their policies are below.

Otis Technology No Nonsense Warranty

• Delivering quality products and taking care of our customers are top priorities at Otis Technology. This warranty covers both those priorities. If for whatever reason, and we mean whatever – broken part, missing part, manufacturer’s defect, you name it – you are dissatisfied, we’ll take care of it, either by replacing the item or issuing a refund. It’s that simple.
• We politely ask you to send the product back or provide pictures, as this helps improve our quality process and ensure our products are meeting the strictest standards.
• We do want to mention that some items just aren’t covered under our No Nonsense Warranty. Before you start to think this might be nonsense, let us explain. Brushes will wear out over time; patches will get dirty and need to be replaced, etc. These aren’t covered, unless there’s a manufacturer’s defect. Just buy those replacement items as you run low, we have them available.

Contact Details:

Telephone: 1-800-684-7486
Email: cs@otistec.com

Disclaimer: Manufacturer’s warranty is subject to change without prior notice.